Jackrabbit Data Systems is more than just software. We partner with you to strengthen your operations, improve compliance, and give your staff the tools they need to focus on what matters most: serving clients. Our add-on services are designed to complement GetGoing and provide ongoing value to your agency.
Clean data is the foundation of every successful program. Our Data Hygiene service identifies duplicate records, missing information, and formatting errors in your system—then provides you with clear recommendations to fix them. With cleaner data, your agency can report accurately to funders, avoid costly mistakes in mailings, and keep staff focused on clients instead of manual cleanup.
Running a database shouldn’t require a full-time “power user.” With our Database Management service, we take care of the technical details for you—adding and removing users, training new staff, importing/exporting large datasets, merging duplicate records, and more. We’ll even reconcile data between GetGoing and third-party systems like Trapeze or Ecolane. The result? Your team can focus on client service instead of database headaches.
Collecting data is only half the battle—making sense of it is where the real value lies. Our Analytics & Reporting service provides customized reports and meaningful insights that go beyond GetGoing’s built-in dashboard. Whether you need board-ready reports, funder updates, or audit preparation, we turn raw data into a clear story about your impact.
Paratransit eligibility doesn’t have to be complicated. We carefully review your current forms, workflows, and interview practices to identify opportunities for improvement. With years of hands-on experience, we help you streamline processes, reduce compliance risks, and ensure determinations are consistent, fair, and ADA-compliant.
Equip your staff with the knowledge and confidence they need. We provide tailored training sessions on ADA history, paratransit eligibility requirements, best practices, and customer service standards. From onboarding new hires to refreshing seasoned staff, our training builds consistency, reduces compliance risk, and ensures your team is delivering the best possible service.
Whether you’re launching a new program or refining an existing one, we help you create a clear, effective framework. We review intake forms, training goals, and reporting methods, then provide practical recommendations that improve staff efficiency and client outcomes. With stronger systems in place, trainers can spend less time on paperwork and more time empowering clients.
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